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Privacy Policy

Turtlecove.eu (Parkville Lighthouse Blankenberge) places great importance on the protection of your personal data and the respect for your privacy.

In this Privacy Policy, we aim to provide clear and transparent information about how we handle your personal data.

We do everything we can to safeguard your privacy and therefore handle personal data with care. Turtlecove.eu (Parkville Lighthouse Blankenberge) complies with all applicable laws and regulations, including the General Data Protection Regulation (GDPR).

This means that Turtlecove.eu (Parkville Lighthouse Blankenberge):

  • Processes your personal data in accordance with the purpose for which it was provided. These purposes and types of personal data are described in this Privacy Policy;
  • Limits the processing of personal data to only those data that are minimally necessary for the purposes for which they are processed;
  • Requests your explicit consent if required for the processing of your personal data;
  • Has taken appropriate technical and organizational measures to ensure the security of your personal data;
  • Does not share personal data with other parties unless necessary for the execution of the purposes for which they were provided;
  • Is aware of your rights regarding your personal data, informs you of these rights, and respects them.

Turtlecove.eu (Parkville Lighthouse Blankenberge) is responsible for the processing of your personal data. If, after reading our privacy policy, or in general, you have questions or wish to contact us, you can do so via the following email address: [email protected]

Why We Process Personal Data?

We process your personal data for the following purposes and legal grounds:

  • To contact you in order to provide our services
  • To manage payment processing
  • To deliver goods and services to you
  • To send newsletters, thematic mailings, and invitations

Our website also uses cookies. More information can be found in our cookie policy.

Disclosure to Third Parties

The data you provide to us may be shared with third parties if necessary for the execution of the purposes described above.

We use third parties for:

  • Managing the online environment via Elementor: https://elementor.com/aboud/privacy
  • Online bookings via Smoobu.com: https://www.smoobu.com/en/privacy-policy/

We will not share your data with other parties unless legally required or permitted. For example, the police may request (personal) data from us as part of an investigation. In such cases, we are obliged to cooperate and provide the requested data.

We do not share personal data with parties located outside the EU.

We only process personal data of minors (under 16 years old) if written consent is provided by a parent or legal guardian.

Retention Period

Turtlecove.eu (Parkville Lighthouse Blankenberge) does not retain personal data longer than necessary for the purpose for which it was provided or as required by law. As a general rule, we retain personal data for a maximum of 5 years after the last use.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unlawful processing, including:

  • All persons who may access your data on behalf of Turtlecove.eu (Parkville Lighthouse Blankenberge) are bound by confidentiality;
  • We make backups of personal data to recover them in case of physical or technical incidents;
  • We regularly test and evaluate our measures.

Your Rights Regarding Your Data

You have the right to access and correct or delete the personal data we have received from you.

At the top of this privacy policy, you’ll find how to contact us. To verify your identity, we ask you to include a copy of your ID card. We strongly recommend making your photo invisible and marking the copy as such.

You may also object to the processing of your personal data (or part thereof) by us or by one of our processors. You also have the right to have the data you provided transferred to you (or directly to another party at your request). We may ask you to identify yourself before we can comply with such requests.

Complaints

If you have a complaint about the processing of your personal data, we ask you to contact us directly. You always have the right to file a complaint with the Privacy Commission, the supervisory authority for privacy protection.

Changes to the Privacy Policy

Turtlecove.eu (Parkville Lighthouse Blankenberge) may update its privacy policy due to changes or updates to this website. We recommend reviewing the privacy policy of Turtlecove.eu (Parkville Lighthouse Blankenberge) regularly.